C&G Caseflow
Welcome to our online mortgage case
management system!
- Professional, concise and easy to
use
- Submit and manage mortgage cases
online
- Instant KFIs and lending
decisions
- Benefit from minimal data entry
- Access both online and personal
support
C&G Caseflow is designed around your needs – to make
your life easier and perfectly complement our existing
services.
Download C&G Caseflow user
guide
Case Tracking
Here’s what using case tracking can do for you…
- Track your cases on-screen
- Save time on calls to our helpline
- Show outstanding tasks for you to complete
- Help us focus on processing your cases!
To learn how to use our intuitive case tracking on C&G
Caseflow, click the button below to view our demo
Types of applications that can be processed online
You can submit any of the following types of application for
processing on C&G Caseflow:
- House purchase
- Remortgages
- Guarantor applications
- Unencumbered
The following types of mortgage application should
not be submitted via C&G Caseflow:
- Offset mortgages
- Ported products
- Further borrowing
- Customers with foreign bank accounts
These paper based applications must be sent to:
Image Processing - Barnwood Central
Cheltenham & Gloucester plc
Chief Office
Barnett Way
Barnwood
Gloucester
GL4 3RL
Start using C&G Caseflow
To enjoy the benefits of C&G Caseflow, you will need to be
registered to do business with us. If you are not registered, you
can do so easily by completing the intermediary agreement form. You
can download the form from the tools opposite.
How to register with C&G
To use our online mortgage case management system for
intermediaries - C&G Caseflow, please click the button
below.
