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Document downloads

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last updated: 23-07-2009

Fee Refunds

For fee refunds please contact your regional processing team.

 

Please note the £99 application fee is non-refundable and we will only consider a refund if there is clearly an error on our behalf.

 

 

To view the downloadable PDFs available on this site you'll need Adobe Acrobat Reader installed on your computer.

  1. Select the documents you would like to download.
  2. Click ‘download' selected.
  3. Save in your desired location.