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FAQs

Please select the category you wish to view from the links to the right-hand side.

 

 

Can you arrange home insurance?

Yes, Home Insurance for C&G mortgages allows your client(s) to choose buildings insurance, contents insurance or both. Click to view the Home Insurance for C&G mortgages policy summary.

 

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Who underwrites Home Insurance C&G mortgages?

Home Insurance for C&G mortgages are underwritten by Lloyds TSB General Insurance Limited.

 

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What will you pay me for an insurance sale?

You will receive £25 for every Buildings policy, £25 for every Contents policy and £50 for every Payment Protection Plus policy.

 

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What home insurance discounts are available?

Your clients can save up to 57% on their premiums with Home Insurance for C&G mortgages.

 

  • 10% if their home is fitted with a working intruder alarm
  • 12% if they take out buildings and contents insurance together
  • Up to 35% with the no-claims discount from their previous insurer.

However, if your clients have never had home insurance they can still benefit with a special introductory discount of 10% off their buildings insurance premium.

 

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How do I obtain a quote for Home Insurance?

An indicative quote for Home Insurance for C&G mortgages is obtainable on C&G Caseflow.

 

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How do I apply for Insurance on C&G Caseflow?

When completing the ‘Product Details’ screen in the Full Mortgage Application (FMA), if your client(s) would like to take out Home Insurance for C&G mortgages and/or Mortgage Payment Protection Insurance, please respond accordingly to the questions:

 

  • Is C&G home insurance required?

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How do I apply for Insurance on applications not being submitted through C&G Caseflow?

To apply for Home Insurance for C&G mortgages, tick the box in the Mortgage Decision in Principle & Application Form.

 

Home Insurance - please make sure you have supplied the number of claim free years if applicable.  Please note, your client(s) can only apply for Home Insurance for C&G mortgages at the same time as they apply for their C&G mortgage.

 

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Can you arrange insurance on a buy-to-let property?

Yes, buildings insurance can be arranged for buy-to-let properties.  Contents insurance and Payment Protection Plus are not available when the property is to be let.

 

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Who can I contact if I have any problems with the insurance application process?

Should this happen you should contact your Business Development Manager.

 

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What will my client(s) receive and when will they receive it?

Your client(s) will receive a welcome pack which will include their policy schedule, a policy booklet and details of the Direct Debit date and premium.  This will be received shortly after completion of the mortgage.

 

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How can my client(s) pay the insurance premiums?

Premiums are payable by Direct Debit. 

 

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