FAQs

Please select the category you wish to view from the links to the right-hand side.

 

 

Where can I find information about the mortgage rates and fees?

C&G mortgages are available for purchases, remortgages, further borrowing, conversions, unencumbered properties and transfer of equity.  They are not available for timeshares.

 

You can view the product ranges by clicking C&G Intermediary Product Guides.  Alternatively you can view our Product Rates and Fees section online.

 

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Who can I talk to regarding products?

Your Business Development Manager can discuss this with you.

 

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Do you do self-certification mortgages?

No, there are no self-certification C&G mortgages.

 

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How much can my client(s) borrow?

Our affordability calculator can help you with this.  In addition, if you would like to give your client(s) an idea of the monthly payments on a C&G mortgage, then use our quick quote calculator to do this.

 

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How is interest on my client’s mortgage calculated?

The interest on all new mortgages is calculated using the balance outstanding each day (daily interest) and then added to the mortgage at the end of each month.  This means that whenever your client’s balance changes – for example when they make a payment – interest starts to be charged on the new balance straightaway.

 

If your client(s) already has a C&G mortgage and is moving home or taking out further borrowing, it may be that currently, interest on the existing mortgage is calculated annually.  If this is the case, it will be changed to daily interest when the new mortgage or loan starts so that interest on the whole mortgage will then be calculated daily.  With annual interest, the interest is adjusted just once each year rather than immediately following every payment.

 

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Can my client(s) transfer the mortgage to another property?

If your client(s) wishes to move house in the future, provided Lloyds TSB are satisfied with the new property and that they can afford the repayments, the terms of the mortgage can be taken.

 

Your client(s) will not have to pay the early repayment charge, where one applies, if, at the same time that the mortgage is repaid, a new mortgage is taken out for the same amount and which continues on the same terms as the existing deal.

 

If your client(s) wishes to borrow more when the new mortgage is taken out, the application for additional borrowing will be subject to the deals available and the lending policy which applies at that time.  In some cases, for example, where your client(s) wishes to borrow more in relation to their income than Lloyds TSB are prepared to lend on standard terms, the additional borrowing will only be agreed if the whole of the new mortgage is on specific terms.  This may mean they will be unable to transfer the terms of the existing mortgage as described above.

 

If your client’s new mortgage is for a smaller amount than the existing one, any Early Repayment Charge which applies will be based on the difference between the two mortgages.

 

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Can my client(s) take out further borrowing on their mortgage?

Further borrowing is available exclusively for C&G and Lloyds TSB mortgage customers who want to borrow more.

 

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Can my client(s) pay less some months or take a complete break?

There are certain circumstances where your client(s) can pay less than the full monthly mortgage payment that is due or even suspend the payments for a short time:

 

Take a Payment Holiday

If your clients have been making regular overpayments, they can take a Payment Holiday.  There is no charge for this service.

 

Take an Instalment Break

After 12 monthly payments, even if your clients haven’t been making regular overpayments, there are certain circumstances when they can ask to suspend their payments.  If this is agreed they will need to pay a charge.  Details of this charge can be found by clicking additional services.

 

Once your clients mortgage is up and running, should they wish to enquire about taking a Payment Holiday or an Instalment Break, they should call our Customer Service Helpline on 0845 6031 637.

 

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