FAQs
Please select the category you wish to view from
the links to the right-hand side.
How do I register to do business with you?
It’s easy to register to do business with C&G. You can do so
by completing the Intermediary Agreement Form.
Please note that we only require this document to be completed
for all Authorised FSA companies. If you’re an Appointed
Representative, please check with your Principal Company as they
may have already done this.
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What procuration fees do you pay and when will I receive them?
Details of our Intermediary payments can be found by downloading
our ‘Mortgage Terms, Fees and Payments’
booklet or by clicking
intermediary payments.
Intermediary payments are made weekly
on Wednesdays for all qualifying cases which completed between the
previous Wednesday and the preceding Tuesday. Payments are
made by BACS to the bank account nominated on the Intermediary
Agreement. Please allow three working days for payments to
clear.
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How do you keep me up-to-date about how much I’m paid?
You’ll receive weekly and year-to-date
procuration fee statements in line with the payments you
receive. These statements are sent on a Thursday to arrive
with payments on a Monday.
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What should I do if there is a problem with my procuration fee?
You should contact the intermediary payments
team on 01452 373134.
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